General Terms and Conditions
Our terms and conditions:
Find important information on purchases at AVANTGARDE CREATION SRL-D here.
1. Conclusion of the contract:
The presentation of goods in the online store does not constitute a legally binding offer but a non-binding online catalogue instead. By clicking the button “order with obligation to pay”, you submit a binding order regarding the goods in the shopping cart. The confirmation of the order’s receipt is issued immediately upon sending the order and does not constitute acceptance of the contract. We may accept your order by sending an order confirmation via email or by shipping the goods within two days.
2. Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us at the email address avantgarde.creation1@gmail.com, or via a WhatsApp message at the phone number +40764456503
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (except the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
3. Exclusion of the right of withdrawal:
The right of withdrawal is excluded for contracts on the supply of goods (i) which are made to the consumer’s specifications or are personalized or (ii) which are liable to deteriorate or expire rapidly or (iii) which are sealed and are not suitable for return due to health protection or hygiene reasons, provided they were unsealed after delivery.
4. Voluntary right of return until up to 30 days upon receipt of goods:
Besides the right of withdrawal mentioned above, we grant you a voluntary return guarantee for 30 days upon receipt of goods. You may also cancel the contract after the 14-day withdrawal period has expired by returning the goods to us within 30 days upon receipt (the period starts on the day after the goods have been received) as long as the goods are in original packaging and complete and as long as they have not been used or damaged and as long as they do not constitute goods made to the consumer’s specification or that are personalized. Punctual dispatch suffices to comply with the time limit. Goods must be shipped back to: AVANTGARDE CREATION SRL-D, strada Soldat Iosif Ion, nr 2a, ap18, et 3, sector 3, Bucuresti, Romania.
The voluntary right of return does not affect your statutory rights and claims. Especially your right of withdrawal and your statutory warranty rights remain at your unchanged disposal.
5. Shipping and customs
The customs process for the import in the destination country will be initiated and coordinated by AVANTGARDE CREATION SRL-D. A service provider will declare the import for your account and in your name. You are liable for the payment of all fees (customs duty, VAT and other taxes) in connection with the delivery of goods. In the case of returns, you are also responsible for the export clearance. You are free to use a service provider that will handle the process for your account and in your name. Issuance of goods occurs in common household amounts only and goods are issued to end consumers only. The unauthorized military use of goods is strictly prohibited.
6. Warranty
If the delivered goods are defective, you are entitled to the statutory warranty claims. AVANTGARDE CREATION does not give any additional warranties against defects other than the rights provided by law.
7. Shipping cost
Your order placed at www.adde-shop.com or www.adde-shop.ro is shipped free of charge, only on the territory of Romania.
8. Payment
Payment may be made through PayPal, credit card (MasterCard, Visa, American Express, Union Pay, Discover, Diners Club International and JBC) or debit card. There are no cash discounts for prompt payment. We reserve the right to offer specific payment methods only for the requested delivery, e.g., only methods related to the respective credit rating to hedge our credit risk.
Payment via PayPal
You pay directly through your PayPal account. Upon submitting your order, you will be forwarded to PayPal to clear the order value. As soon as our PayPal account has been notified about your authorization, shipping starts – depending on the shipping time indicated with the goods. Upon shipping, your PayPal account will, after having deducted discounts, as the case may be, vouchers, etc., be debited with the factual amount invoiced. Goods that have been made to the customer’s specifications or that are personalized lead to an immediate debit of your PayPal account with the factual amount invoiced after having deducted discounts, vouchers, etc.
Payment via credit card and debit card
You immediately pay during the process of ordering by entering your card data. Upon shipping, your card will, after having deducted discounts, as the case may be, vouchers, etc., be debited with the factual amount invoiced. Goods that have been made to the customer’s specifications or that are personalized lead to an immediate debit of your card with the factual amount invoiced after having deducted discounts, vouchers, etc.
9. Prices
Our prices are in EUR and exclude statutory VAT, customs duties, and other taxes. For the avoidance of doubt, ABOUT YOU is not liable for customs duties and taxes payable to local authorities.
10. Reservation of ownership
Until full payment, the goods remain our property.
11. Electronic communication
You consent that communication-related to the contract may occur in electronic form.
12. Contractual language/storage of order text
The contract is concluded in English or Romanian languages. The text of the order is not stored with us and cannot be accessed anymore upon completion of the ordering procedure. You may, however, print your order text immediately upon having submitted the order.
13. Supplier identification
AVANTGARDE CREATION SRL-D, J40/1438/06.02.2015, CUI 34073732, Str. Soldat Iosif Ion, nr.2A, ap.18, et.3, sector 3, cod postal: 032025, Bucuresti, Romania
E-mail: avantgarde.creation1@gmail.com
14. Shipping
Once your order is confirmed, we’ll dispatch it within 2 business days. Delivery takes 2-7 business days, depending on your location and chosen shipping method. We will provide you with a tracking number so you will be able to follow its journey.
If you are from Europe you can get your order NEXT DAY. What you need to do is to select express shipping and place the order before 11 am (GMT+2).
For US customers, Adde-Shop. ro does not collect sales or use tax in all states. Your purchase may be subject to sales or use tax unless your state is exempt from taxation. Many states require a sales/use tax return filing at the end of the year for taxable purchases that were not taxed and payment of use tax on those purchases.
For more details, please contact your local customs office/respective tax authority.
All orders are processed between 1 to 3 days and dispatched with tracking numbers & information via Fan Curier.
Orders are delivered Monday to Friday between 9 am to 5 pm. Express delivery is available to most destinations.
Orders over the weekend will be processed the following Monday
*Europe Orders for express delivery need to be received before 11 am (GMT+2) To receive your order within 24h.
